Terms of service

Welcome to SHOPHUNA. These Terms and Conditions ("Terms and Conditions") govern your use of the SHOPHUNA website ("Website") and related services provided by or through SHOPHUNA ("we", "our", "I"). SHOPHUNA is a website owned and operated by Innovative Marketing Services LLC, a company registered in the Hashemite Kingdom of Jordan under number (69425), facilitating orders by connecting buyers with sellers who offer their services and display their goods through the Website. By accessing or using SHOPHUNA, you agree to comply with these Terms and Conditions. If you do not agree to these Terms and Conditions in whole or in part, please do not use the Website.

When visiting or using the Website, your information will be processed by SHOPHUNA for the purposes set forth in SHOPHUNA's Privacy Policy. Your acceptance of these Terms and Conditions also signifies your consent to the Website's Privacy Policy and that you grant the Website and its owners and operators the right to process your personal data in the legal sense of the word.

1. Definitions

Wherever the following words and phrases appear in these Terms and Conditions or in any terms, provisions, or policies published on the Website, they shall have the following meanings unless the context indicates otherwise:

  • Account: Refers to any account created by any user on the website.

  • Buyer: Refers to the natural or legal person who accesses and/or uses the Website and purchases the products and/or services offered through the Website.

  • Seller: Refers to the user who uploads their goods or products to the Website with the intention of selling them.

  • User: Refers to any person who creates an account on the Website, regardless of whether they are a seller, buyer, or other.

  • Goods: Refers to the services and items displayed on the Website for the purpose of sale.

  • Commercial Transactions: Refers to the transactions conducted between the seller and the buyer through the Website.

  • Website: Refers to the SHOPHUNA Website and its associated smartphone applications.

  • Mobile Application: Refers to an application used on mobile devices offering the same functionalities as the Website.

  • Company: Refers to Innovative Marketing Services LLC, registered in Jordan under number (69425).

  • Personal Data: Means any information provided by users or collected by SHOPHUNA.

2. Acceptance of Terms and Conditions

By creating an account on the Website and/or using the Website without creating an account, you agree to comply with these Terms and Conditions. The Website reserves the right to modify or cancel any part of these Terms and Conditions at any time without prior notice. Continued use of the Website after modifications constitutes acceptance of those modifications.

3. Register and Create an Account

  • Buyers are not required to register to browse the Website, but may be required to create an account to continue using certain services.

  • You must have the legal capacity to create an account.

  • Users may only have one account; duplicate accounts will be deleted.

  • The Website is not responsible for unauthorized access to accounts.

  • The Website may suspend or delete accounts that violate these Terms.

4. Account and Information Security

You are responsible for keeping your account information and password confidential. Notify us immediately if you suspect unauthorized use. The Website may suspend or delete accounts for security reasons.

5. Quality and Guarantee of Goods

The Website is not responsible for defects in goods or their quality, and return/refund requests are strictly between the buyer and seller.

6. Intellectual Property

The seller grants the Website an unrestricted license to use their trademarks and intellectual property displayed on goods. The seller is responsible for ensuring they have the right to use them.

7. Use and Processing Data

By using SHOPHUNA, you agree to our Privacy Policy. SHOPHUNA may collect, use, and transfer personal data, including across borders, to complete transactions or provide services.

8. Communication

SHOPHUNA and affiliated companies may contact you via SMS, email, or phone regarding your account, goods, promotions, and other communications.

9. Termination of Services

The Website may suspend or delete your account for any violation of these Terms or other policies.

10. Limitation of Liability

The Website acts as a facilitator between buyers and sellers and is not responsible for defects, delays, or damages caused by sellers.

11. Payment Terms

Buyers must pay through approved methods. SHOPHUNA may add taxes, suspend payment methods, impose fees, or refuse unlawful payments.

12. Applicable Law and Jurisdiction

These Terms are governed by the laws of Jordan, and disputes will be handled in Amman courts.

13. Contact Information

For inquiries or support, email: customersupport@shophuna.com

14. General Provisions

We are not responsible for delays due to circumstances beyond our control. If any provision is deemed unlawful, the rest remain valid. In case of conflict between Arabic and English versions, Arabic prevails.